Today I’ll talk about an issue with multiple upload on document library.
Sometimes this option is not available, no one knows exactly why!
If this happens, I suggest you first take a look at the following article, which lists several possible reasons:
You can also take a look at this one: http://social.technet.microsoft.com/wiki/contents/articles/11234.sharepoint-2010-how-to-enable-uploading-multiple-documents-functionality.aspx
However, sometimes this option is grayed out only for some users and / or at certain locations. If this happens, take a look at the permissions!
To see the advantage of multiple upload, it is necessary that the user has the following permission
« Use Client Integration Features – Use features which launch client applications. Without this permission, users will have to work on documents locally and upload their changes.”
Hope this helps!